Frequently asked questions
Answers to the most common questions about orders, shipping, payment and returns.
Which payment methods do you accept?
Payment is made by card through the secure payment gateway, with bank verification. Final activation of payments depends on the provider being configured by the administrator.
Where do you ship?
We prepare shipments to Spain and Europe. Exact timeframes and costs are shown during checkout and are configured by the administrator before going live.
What is your returns policy?
You have a 14 calendar-day right of withdrawal under RDL 1/2007. See the details on our Returns and refunds page.
What sizes do you offer?
Our garments are typically available from size XS to 3XL, depending on the style. Check the available sizes on each product page.
What are the garments made of?
We work with fabrics such as organic cotton, Supima cotton and merino wool. The composition and care for each garment are stated in its description.
How do I care for my garments?
Always follow the care instructions given in each product’s description to preserve colour and fabric.
How can I contact you?
Email us at support@curvifyshop.com or call TODO_ADMIN. You can also use the form on the Contact page.